Helsinki Tourist Information

Helsinki Tourist Information provides free information about the city, attractions, events, and services, along with tips for a great holiday.

Visit us for face-to-face assistance and pick up brochures and maps. We provide personalized assistance through chat and phone services as well as by e-mail.

Helsinki Tourist Information Office, Aleksanterinkatu 24:
15.9.2024 onwards
Mon-Fri 9.30-17.00
Sat-Sun & public holidays 10.00-16.00

Electronic service channels:
15.9.2024 onwards
Mon-Sat 9.00-16.00
Sun & public holidays 9.00-12.00 and 13.30-16.00

Telephone service: +358 (0)9 3101 3300
E-mail: helsinki.touristinfo(at)hel.fi
Chat: Service open on the MyHelsinki.fi website by accepting all cookies. Chat in real-time with the staff of Helsinki Tourist Information.

Pavilion info point, Lyypekinlaituri
The Pavilion info point is closed and the pavilion building will be demolished in the fall of 2024.

Postal address:
Helsinki Tourist Information
P.O. Box 20
00099 City of Helsinki

Accessibility:
The Tourist Information Office is located in a heritage-protected building, which has an effect on accessibility.

There are stairs leading to the entrance and a threshold right after the inner door to the office. The threshold is marked with floor marking tape.

There are seats inside the office.

Transportation: The main office can be reached by taxi. The nearest public transportation stops are about 100 m away.

Brochures & maps:
Click here to access the new digital Helsinki map on your phone: https://www.reveel.guide/helsinki
This link opens in a new browser tab.

Helsinki Highlights - Official Visitor Map (pdf)
This link opens in a new browser tab.

Tourist information